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Select a topic from the drop down (see hours of operation below).
Enter your NetID (e.g., zzz99).
Enter your department name.
Enter a brief description or question.
When prompted, click the
If prompted a second time, click
Follow the on-screen instructions to temporarily install the Bomgar support.
On your desktop, double click the new file with the .dmg extension.
A new box will appear. Double click the file in this box.
Follow the on-screen instructions.
Hours of Operation
To view support hours for the services listed below, please visit the
ETC Training and Support Hours
Assistance in all other areas is available 24 hours a day, 7 days a week, 365 days a year.
Bomgar - Secure Remote Support for the Enterprise